Terms and Conditions for GRLY
Effective Date: 3 July 2025 Last Updated: 3 July 2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION CLAUSE AND A CLASS-ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.
1. Acceptance of the Terms
These Terms and Conditions ("Terms") constitute a binding legal agreement between you ("User," "you," or "your") and “GRLY” ("GRLY," "we," "us," or "our").
These Terms govern your access to and use of the GRLY mobile application (the "App"), the website located at grlyapp.co (the "Website"), and all related products, content, and services, including e-commerce transactions conducted through our Website (collectively, the "Services").
By creating an account, making a purchase, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you may not access or use the Services.
2. Eligibility and Account Security
Age Requirement: You must be at least 16 years of age to create an account and use the Services.
Users Under the Age of Majority: If you are between the age of 16 and the age of legal majority in your jurisdiction (typically 18), you represent and warrant that you have reviewed these Terms with your parent or legal guardian and that they have consented to your use of the Services on your behalf.
Account Security: When you create an account, you agree to: (a) Provide accurate, current, and complete information. (b) Maintain the security of your password and accept all risks of unauthorized access to your account. (c) Promptly notify us at connect@grlyapp.co if you discover or suspect any security breaches related to the Services.
3. License to Use the Services
Subject to your compliance with these Terms, GRLY grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services for your own personal, non-commercial use. This license does not include any right to resell or commercially use the Services or its contents.
4. E-Commerce Terms for Product Sales
This section governs the purchase of physical products ("Products") from our Website.
Our Role as Seller: We are the seller of record for all Products purchased through the Website. While we use third-party platforms like Shopify to facilitate payment processing and order management, your contract for the purchase of Products is with Ourskin, Inc.
Pricing and Payment: All prices are listed in U.S. Dollars and are exclusive of applicable sales taxes, which will be added to your total at checkout. We reserve the right to change prices at any time. You authorize us and our third-party payment processor (e.g., Shopify Payments) to charge your selected payment method for the total amount of your order.
Shipping: Product sales and shipping are currently limited to addresses within the United States. We do not ship to P.O. boxes or freight forwarders. Shipping times are estimates and not guaranteed. Risk of loss and title for Products pass to you upon our delivery to the carrier.
Refunds and Returns: If you are not satisfied with a Product you have purchased, please contact us at connect@grlyapp.co within 30 days of receiving your order to request a return authorization. Products must be returned in their original, unopened condition. We do not cover the cost of return shipping. Refunds will be issued to the original payment method upon our receipt and inspection of the returned Product.
5. Important Disclaimers
Educational Content Disclaimer: All information, text, graphics, and other materials provided through the Services, including information about dietary supplements, is for educational and informational purposes only. It is not intended as, and shall not be understood or construed as, professional medical, health, or dietary advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition or before starting, stopping, or modifying any supplement regimen.
FDA "Safe Harbor" Disclaimer: These statements have not been evaluated by the Food and Drug Administration. Our Products are not intended to diagnose, treat, cure, or prevent any disease.
"AS IS" Service Disclaimer: EXCEPT AS OTHERWISE PROVIDED IN WRITING BY US, THE SERVICES AND ALL CONTENT THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GRLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
6. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRLY OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF, OR INABILITY TO USE, THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF GRLY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNT YOU PAID TO GRLY, IF ANY, IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of GRLY.
7. Dispute Resolution by Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT REQUIRES YOU TO ARBITRATE DISPUTES WITH GRLY AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Agreement to Arbitrate: Except for small claims disputes in which you or GRLY seek to bring an individual action in small claims court, you and GRLY waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or the Services resolved in court. Instead, all disputes will be resolved through confidential, binding arbitration.
Arbitration Administrator and Rules: The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org.
Venue: The seat of arbitration shall be New Castle County, Delaware. The arbitration will be conducted by a single arbitrator and will be conducted in English.
Cost-Shift: Your responsibility to pay any AAA filing, administrative, and arbitrator fees will be as set forth in the AAA Consumer Rules. However, your filing fee will not exceed $200.00 USD, and we will pay for all remaining AAA fees and expenses as required by the rules.
Small-Claims Carve-Out: Either party may bring a qualifying individual action in a small claims court in the U.S. county of your residence or in Kent County, Delaware.
Opt-Out of Arbitration: You have the right to opt out of binding arbitration within 30 days of the date you first accept these Terms by emailing us at connect@grlyapp.co Your email must include your full name and a clear statement of your intent to opt out of arbitration.
Class Action Waiver: YOU AND GRLY AGREE THAT ANY DISPUTE IS PERSONAL TO YOU AND GRLY AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING.
8. Governing Law and Venue
These Terms and your use of the Services will be governed by and construed in accordance with the laws of the State of Delaware, U.S.A., without regard to its conflict of law principles. To the extent the arbitration provisions in Section 7 do not apply, you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in New Castle County, Delaware.
9. International Users & Consumer Rights
The Services are controlled and operated from the United States. If you are a consumer based in the United Kingdom, European Union, or another jurisdiction with strong consumer protection laws, please be aware of the following:
Statutory Rights: Nothing in these Terms shall be construed as excluding or limiting any of your mandatory statutory rights as a consumer which cannot be excluded or limited under applicable law. The disclaimers and limitations of liability will not apply to the extent prohibited by law.
No EU/UK Goods: We do not currently sell or ship physical Products to customers in the EU, EEA, or UK.
10. Acceptable Use and User Content
You agree not to violate any law, contract, intellectual property, or other third-party right or commit a tort, and you are solely responsible for your conduct while using our Services. You agree you will not:
Reverse-engineer, decompile, or disassemble any aspect of the Services.
Upload any content that is unlawful, libelous, defamatory, obscene, or otherwise objectionable.
Harvest or collect information about other users without their consent.
11. Accuracy of Information and Backups
Accuracy: Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to Product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Backups: We are not responsible for User Content residing in the Services. In no event shall we be held liable for any loss of any User Content. It is your sole responsibility to maintain appropriate backup of your User Content.
12. General Provisions
Changes to these Terms: We reserve the right to modify these Terms at any time. If we make material changes, we will provide you with reasonable notice, such as by sending an email, providing a notice through the App, or updating the "Last Updated" date above. Your continued use of the Services after the effective date will constitute your acceptance of the amended Terms.
Termination: We reserve the right, without notice and in our sole discretion, to terminate your right to use the Services or to suspend your account for any actual or suspected violation of these Terms.
Severability: If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and GRLY relating to your use of the Services.
13. Accessibility Statement
We are committed to making our Services accessible and aim to conform to WCAG 2.1 AA standards. If you encounter any accessibility barriers, please contact us at connect@grlyapp.co.
14. Contact Information
For general support or accessibility issues: connect@grlyapp.co
For legal notices, privacy matters, or arbitration opt-out: connect@grlyapp.co